FAQ
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Do you offer OEM/ODM customization services?
Yes, we offer OEM/ODM services based on specific project requirements and order quantities.
What is the minimum order quantity (MOQ) for bulk purchases?
Our general MOQ is 200 units, but it can be adjusted flexibly according to your needs.
Can I purchase samples to test the product first?
Yes, sample orders are available.
Do you offer discounts for bulk purchases?
Yes, we offer tiered discounts based on order quantity.
How can I ensure the power supply is compatible with my server equipment?
Before ordering, simply provide your server model, power rating, and connector type—or send a photo of your original power supply. Our engineering team will recommend a 100% compatible model for you.
What input voltage range do your power supplies support? Are they globally compatible?
Most of our power supplies support a wide voltage input (100–240V AC, 50/60Hz), making them suitable for global use. We also offer special input versions such as -48V DC and 277V AC for specific country or data center standards.
What certifications do your power supplies have?
Our power supplies comply with multiple international certification standards and are suitable for major markets in Europe, America, Asia, and the Middle East, including CE, UL, CCC, CB, PSE, FCC, UKCA, CQC, KC, and BIS.
How do you ensure the reliability of product quality?
We follow a strict quality management process to ensure every power supply is thoroughly inspected before shipment. Only certified high-quality components are used, production is managed under ISO 9001 standards, and 100% of units undergo high-temperature aging and full-load testing. Our products are also certified by UL, CE, FCC and other international standards to ensure reliability across global markets.
How long does production and delivery usually take?
Typically 1–8 weeks, depending on the product model and order quantity.
What is the warranty period for your products?
3 years.
Can I return or exchange the product if there's a quality issue?
Yes, returns or exchanges are accepted in case of quality problems.
What payment methods do you support, and what are the terms?
We support T/T, PayPal, and Western Union. New customers are required to pay in full in advance.